Shipping policy
Armor of God – Shipping Policy
Last Updated: 11/25/24
Thank you for shopping with Armor of God! We are committed to providing you with timely and reliable shipping for your order. Below is an overview of our shipping policy, including information on shipping rates, delivery times, and other important details.
1. Processing Time
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Order Processing: Orders are typically processed within [1-2 business days] after the order is placed. Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the following business day.
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Custom or Special Orders: If you have placed an order for a customized item (such as a personalized t-shirt), please allow an additional [2-5 business days] for processing.
2. Shipping Methods and Rates
We offer a variety of shipping methods to ensure timely delivery. Shipping rates are calculated based on the weight of your order and the shipping destination.
- Standard Shipping: Delivery typically takes [5-7 business days] within [Country/Region], depending on your location.
- Expedited Shipping: Delivery typically takes [2-3 business days] after the order has been processed.
- International Shipping: We offer international shipping to select countries. Delivery times vary by destination, typically ranging from [7-14 business days]. Shipping costs for international orders will be calculated at checkout.
Shipping rates are calculated at checkout based on the shipping method you choose, and the destination of your order.
3. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order. Please allow 24 hours for tracking information to be updated.
4. Shipping Restrictions
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Shipping Destinations: We currently ship to the United States. If you are located outside of these areas, please contact us at aogllcus@gmail.com to inquire about potential shipping options.
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P.O. Boxes: We may not be able to ship to P.O. Boxes, depending on the shipping carrier. Please provide a physical address during checkout to avoid delays.
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Undeliverable Packages: If a package is undeliverable and returned to us, we will notify you. You may be responsible for the cost of reshipping the item.
5. Shipping Costs
Shipping costs are determined based on the size, weight, and destination of your order. You can view the shipping charges during checkout before you complete your purchase.
6. Customs, Duties, and Taxes (International Orders)
For international orders, please be aware that you may be subject to customs fees, import duties, taxes, and other charges once the shipment reaches your country. These fees are the responsibility of the customer, and Armor of God has no control over these charges. We recommend contacting your local customs office for more information on what to expect before placing an international order.
7. Lost or Damaged Packages
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Lost Packages: Armor of God is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please contact the shipping carrier directly to resolve any issues related to lost packages. If you suspect your package is lost, please notify us at [Your Email Address], and we will assist in initiating an investigation with the carrier.
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Damaged Packages: If your order arrives damaged, please contact us within [7 days] of receiving your package. You will need to provide a photo of the damaged item(s), and we will assist you with a replacement or refund, depending on your preference.
8. Changes to Shipping Information
If you need to change your shipping address after placing an order, please contact us as soon as possible at aogllcus@gmail.com. We may not be able to accommodate address changes once the order has been shipped.
9. Cancellations
Orders can only be canceled if they have not yet been processed or shipped. If you wish to cancel your order, please contact us immediately. Once the order has been shipped, we cannot cancel it, but you can initiate a return based on our Refund and Return Policy.
10. Contact Us
If you have any questions about your order, shipping times, or need assistance with a shipping issue, please contact us:
- Email: aogllcus@gmail.com
- Phone: 252-474-3855
- Address: 146 Turkey Quarter Creek Rd. Cove City NC 28523